Volunteering sign up has ended! Thank you for all your submissions.
Frequently Asked Questions
If you don’t see the topic you need help with email us at [email protected] for assistance.
Why did you cancel CFF 2020?
Compassionately, our event venue, the Freeman Expo Halls & Coliseum, was converted to an emergency hospital and testing facility to help those in need. Under this ‘force majeure’ act by local government, we had no guaranteed path to rescheduling the event this summer.
Celebrity Fan Fest is now scheduled to return June 10-13, 2021. While we understand this is not great news, we believe it is the best decision for the health and safety of our guests, attendees, exhibitors, volunteers and staff.
Will you be holding a show in the Fall?
No, but stay tuned for a special announcement regarding a new type of show coming this summer.
Will I receive a refund?
- All purchases made from December 1, 2019 to date will receive a complete refund. Please allow 30 days for the refund to show up on the credit card you used to make the purchase(s). You will receive an email confirmation when the refund processes.
- All June 2020 admission passes purchased between September 1, 2019 through October 27, 2019 will be transferred to the June 2021 show–this includes Platinum, Gold, 4-Day, 3-Day, and 2-Day June 2020 passes that included FREE admission and other perks to October 2019 Preview Con. You will receive the same pass and perks for our June 10-13, 2021 event. New pass credentials will be sent to you in the Spring of 2021.
I applied to volunteer in June 2020, what’s next?
If you applied, your application is still active and you should hear from one of our volunteer coordinators in the coming weeks. You can send also email [email protected] for more information and help.